Support Resources
LJ Create’s commitment to customer support lasts long after the sale. Check out the below resources for technical support details, software downloads, LMS training needs, and more.
Knowledge Base & Support Resources
We've created a knowledge base filled with helpful resources such as links to downloadable software, product instructions and specifications, troubleshooting FAQs, and IT requirements. Check out our comprehensive set of support resources here!
Open a Support Ticket
Our content creators have all been involved in the teaching profession at some stage in their careers, so they know exactly what teachers need – instructional content that is easy to implement in the classroom. But, sometimes you just get hung up on something and need a helping hand.
To assist you, we offer support at no additional cost by phone, email, and webinar. If something goes wrong or you can’t find the answer online, feel free to open a support ticket or contact us.
LMS Training
LJ Create is committed to making you, our customer, successful. We offer ongoing training support by phone, email, and webinar at no additional charge to you for the life of our hardware and software.
From the moment that you purchase our LMS, we’re there to train your site administrators and work with you to make sure you’re comfortable creating classes, adding students, and assigning curriculum. As you become more comfortable with the program, we’ll help you make custom courses and create reports specific to your needs.
Whether you need to schedule your school's initial training, a refresher training, or if you’re a teacher and just have some LMS questions, please don’t hesitate to reach out at 1-800-237-3482. We really are here for you, in person, and ready to help.
On-Site Support
If you need additional in-person support, we work with a network of highly experienced professional representatives around the country, and can help facilitate next-level training. Please also feel free to reach out to us directly and we’ll work with you to make sure you have the right type of support.